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About Us

Founded in 2004, Shopmetrics is a company that offers technology platform solutions to mystery shopping and market research providers worldwide. Today Shopmetrics is a global organization with offices in North America and Europe. With over 80 full-time, dedicated developers and product specialists we are committed to providing technology that is the industry benchmark in mystery shopping and market research.

Our products such as the Shopmetrics mystery shopping platform, MobiAudit mobile scheduling and data-collection app, and Surveo survey collection and reporting suite are in use in over 80 countries worldwide. Together these tools provide a fully-integrated suite for online and offline data collection, storage, delivery and analysis. Our clients realize significant cost savings and efficiency improvements as they utilize our products to achieve maximum control and insight into their critical daily operations.


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SCHEDULING AI™

Shopmetrics Enterprise 2017 significantly streamlines your scheduling operations with the industry’s most advanced automated workflow.

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INFRASTRUCTURE RELIABILITY

Is your business TRUSTED on an enterprise-class infrastructure? Read more about our database clusters, security, redundancy and data protection.

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