Vivid, powerful and effortless rebranding capabilities for all of your clients:
To further differentiate and add more punch to your sales pitch Client Analytics 3.0 can also be accessed through a completely free mobile application available for Android, iOS and Windows phone.
Relate to your end users' everyday preference and deliver a convenient means to access results in a familiar environment.
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From Scorecards and Dashboards to advanced interactive reports our reporting platform offers unlimited reporting and business intelligence capabilities in one integrated solution.
Our newest Mobile-Friendly Reporting Portal - Client Analytics 3.0, delivers results to your clients when they need and have time to view them: while traveling, waiting for their next meeting, or as soon as they are published. Enrich your sales pitch or further improve your relationship with your clients by allowing them to access live results and quickly make informed management decisions on the go.
Browse the array of tools available for your reporting needs below and discover the flexibility we offer.
- The Welcome Page
- Client Dashboard
- GeoAnalysis
- Aggregate Service Excellence Report
- Reports Portal
- Media Explorer
- Survey Explorer
- Net Promoter Score
- Answers Distribution
- Mobalytics
The Welcome Page is specially designed to present data aggregated to the highest level at a glance. You can immediately see the overall and section scores of the campaign plus keep track of the trend of your location results.
- With easy, single click/tap user-based customization capabilities, the Client Dashboard is the ultimate top-management "information at a glance" reporting tool
- Vivid visual markers allow you to quickly identify top and critical performers in various key performance indicators
The Aggregate Service Excellence Report is designed to be delivered at different organizational levels – regional managers, area managers, unit type, etc. Its main objective is to deliver comprehensive and easy to follow and read performance analysis, by displaying the performance results in the context of organizational objectives, past performance and in comparison with peers. It also identifies the most critical performance areas (Attention Areas) and explains how focusing on these areas will affect overall results. The report can be scheduled for automated email delivery at a certain date, or after all jobs within the organizational level are completed.
The Aggregate Service Excellence Report is fully customizable, allowing you to build your own custom Aggregate Service Excellence Reports giving your client a unique report matching their corporate style.
On Mobile device:
With the combination of the three fundamental data presentation components in one report – tabular, chart and color coding, you benefit from the enhanced visualization and dramatic time savings in reading and understanding reports. You no longer have to expend effort reading and interpreting data, our reports do this for you. With over 15 customizable and configurable reports covering all aspects of organizational performance, including trending, ranking, survey, question and answer analysis, verbatim and exceptions analysis you are guaranteed to have a thorough view of your performance at any point in time and business dimension. All reports are available for download in PDF and Excel formats. You can easily copy and paste portions of the report into your PowerPoint presentations.
- Below and above average performers are visually identified in every report
- Customizable color-coding is available for every client
- Filtering for the appropriate media content has never been simpler
- Easily filter by projects, locations, regions, location types or date ranges
- Thumbnail images along with detailed information are available to make your search more convenient
Survey Explorer allows you to search through the list of completed surveys. This functions much like the administrative version of Survey Explorer with the difference that the column headers and survey information is limited to reduce search time and display more results. By default, only surveys that have been validated and approved for delivery to the client are displayed.
Identify brand promoters and detractors in real time. Create exceptional customer experience.
- Get Overall NPS score for the last 30 days and comparison between the current and the previous period
- Trend of Promoters, Detractors and Passives a year back by month
- Indicate the top questions for detractors and promoters
Our new Answers Distribution tool provides you with complete analytics with unparalleled visualization. Instantly assess data strength and validity on multiple levels with built-in indicators:
To further differentiate and add more punch to your sales pitch Client Analytics 3.0 can also be accessed through a completely free mobile application available for Android, iOS and Windows phone.
Relate to your end users' everyday preference and deliver a convenient means to access results in a familiar environment:
- Impress your clients as a tech savvy provider with presence on the mobile markets
- Eliminate the need of accessing a mobile browser and entering complicated URLs
- Allow your users to log in with a simple tap while the application "remembers" their credentials
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