The Shopmetrics platform is built entirely on Microsoft technology. Utilizing the industry’s leading platforms gives us greater opportunity to leverage the power of other industry-leading providers that also develop solutions based on Microsoft technologies. This enables the seamless integration of data exchange between mystery shopping providers and end-clients which improves efficiency, effectiveness, and knowledge across business units.

Our core services include the development and offering of the following, all offered on a software-as-a-service model:

• Mystery Shopping Software
• Enterprise Feedback Management
• Reporting and Business Intelligence
• Employee Training and Motivation Software

In addition to our core services we offer:

• Expert Consulting Services
• Design and deployment of data warehouse and data-mart solutions, integrating data from disparate data sources
• Design and deployment of complete corporate Business Intelligence platforms
• Process mapping, re-design, and re-engineering